Office 365 logo

Addressing the needs of the most regulated customers

Industry-leading productivity services for digital work, delivered from German datacenters, with data residency in Germany and strict data access and control measures via a unique data trustee model governed under German law.

Designed to meet your compliance and regulatory needs

Office 365 Germany is a differentiated option to the Office 365 services already available across Europe. It helps address the needs of the most regulated customers in Germany, the European Union (EU), and the European Free Trade Association (EFTA).

Data location & residency

German service delivery

Services are delivered from German datacenters.

Data access & control

German data residency

All customer data is stored at rest in Germany.

Privacy & compliance

German data trustee

An independent German data trustee, governed under German law, controls physical and logical access to customer data.

Germany in action

[!] Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer commodo quis est eu feugiat. Sed eu odio vel libero volutpat pellentesque. Morbi vulputate elit ex, vitae fringilla risus dapibus in. Nam vitae sapien quis ante vestibulum viverra. Nunc tincidunt quam porta, pharetra dui vehicula, porttitor orci.

[!] Lipsum 

All customer data resides in Germany

Text, sound, video, image files, and other files that are stored in Office 365 Germany will only be stored at rest in Germany.

  • Customer emails and attachments
  • Calendar, appointments, tasks and to-do lists
  • Documents, presentations, photos, and videos
  • Instant messages (IM), voice and video conversations
  • Global Address List (GAL) including names, email addresses, office addresses, and phone numbers

Customer data will be stored at rest in two independent, geographically dispersed datacenter locations in Germany. Replication of your customer data across these German datacenters ensures your data remains in Germany even in backup, business continuity and disaster recovery scenarios.

With Office 365 Germany all customer data is stored in Germany, while Office 365 offers storage of core customer data in one of many other available geos across the world. See the Trust Center for details regarding where customer data is stored.

The German data trustee controls access to customer data by anyone except the customer or the customer’s end users. This means that access to customer data or the infrastructure on which customer data resides for performing operational tasks must be granted and supervised by the German data trustee, or else directly by the customer.

The German data trustee may also perform non-data specific tasks related to day-to-day datacenter operations.

When you entrust your data to Office 365, you have many questions. Where is it and who can access it? What is Microsoft doing to protect it? How is Microsoft complying with regulatory requirements? How can you verify that Microsoft is doing what it says?

The Microsoft Trust Center has the answers. Because it’s your data, you decide who has access, and you work with us to decide where it is located. To safeguard your data, we use advanced security technology and cryptography. Our compliance is independently audited, and we’re transparent on many levels—from how we handle legal demands for your customer data to the security of our code.

We offer detailed trust information on each of our cloud services at the Microsoft Trust Center.

All of your data resides in Germany

Industry-leading productivity services for digital work

Office 365 Germany delivers Microsoft’s industry-leading productivity services, including all security and compliance controls, from a dedicated Office 365 service instance in Germany.

A Windows tablet, a laptop, and smartphone showing Office 365 in use.

How to choose a plan for your business needs

Office 365 Germany provides a differentiated option to the Office 365 services already available across Europe. Browse through these topics to determine whether Office 365 or Office 365 Germany is the right choice for your business.

Office 365

  • The global Microsoft network is optimized for users in Germany, the EU/EFTA, and a globally distributed workforce or employees travelling outside of their home region.
  • Customers in our global network take advantage of a highly distributed infrastructure, including local front end servers to allow fast connectivity across the global Microsoft Cloud network.
  • Technical support is available 24/7 by a global network of experts. Live technical phone support is available in over 17 languages, including German and English.

Office 365 Germany

  • Office 365 Germany uses a dedicated network between German datacenters, independent from the global cloud network.
  • You will be responsible for choosing the network of your choice to connect your users outside of Germany to the segregated Office 365 Germany network.
  • Technical support will be delivered 24/7, locally, out of Germany in German and English. Escalations will, as needed, leverage the broader worldwide support or engineering teams.

Office 365

  • Office 365 supports hybrid and cross-tenant collaboration scenarios.

Office 365 Germany

  • Office 365 Germany supports most of the existing Office 365 hybrid scenarios across on premise and Office 365 Germany.
  • Most cross-tenant collaboration scenarios are supported, especially if the participating tenants are all within Office 365 Germany.
  • Review the supported scenarios on the Office 365 Germany support pages.

Office 365

  • Core customer data is stored at rest within the European Union.
  • You benefit from our foundational cloud principles.
    • Compliance leadership with standards including ISO 27001, FISMA, and EU Model Clauses
    • No standing access to customer data, transparent operational model, and financial-backed 99.9% SLA
    • Secure by design operationalized at the physical, logical, and data layers
    • Detailed security and compliance information is available in the Microsoft Trust Center.

Office 365 Germany

  • Office 365 Germany stores all customer data at rest in Germany, access to your customer data is controlled by an independent German data trustee and optionally, by the customer.
  • You benefit from our foundational cloud principles.
    • Compliance leadership with standards including ISO 27001, FISMA, and EU Model Clauses.
    • No standing access to customer data, transparent operational model, and financial-backed 99.9% SLA.
    • Secure by design operationalized at the physical, logical, and data layers
    • Detailed security and compliance information is available in the Microsoft Trust Center.

Office 365

  • Office 365 is offered at standard pricing and includes the full suite of apps, services, security, privacy and compliance capabilities.

Office 365 Germany

  • The incremental value offered by Office 365 Germany is available at a higher price than the comparable offer in Office 365.
  • Microsoft does not offer migrations between Office 365 and Office 365 Germany.
  • Office 365 ProPlus and Office 2016 are the supported clients for Office 365 Germany.
  • Yammer is not available in Office 365 Germany.
  • The availability of some features may be delayed as compared to their availability in Office 365. Review the Office 365 Germany support pages and the Office 365 Service Descriptions for a detailed overview of the available services.

Still have questions? We’re here to help.

Our knowledgeable sales team can answer any questions you have about Office 365 business plans.

An icon of an online chat

Chat with us

Our sales agents are available to answer your questions.

Chat now

An icon of a phone

Call us

Speak with a sales agent to learn more. Available M-F 9:00 a.m. to 5:00 p.m.

08000283409

An icon of an email

Send us an email

Send your question to our sales team and we’ll get back to you promptly.

Contact us