Office 365 Nonprofit

Do more good and create more impact with Office 365.

Office 365 Nonprofit

Do more good and create more impact with Office 365.
Three people meeting at a table, using Office 365 Nonprofit on tablets and phones.
Three people meeting at a table, using Office 365 Nonprofit on tablets and phones.
Two tablets, a laptop, and a phone showing Office 365 in use.

Get the tools your nonprofit needs to succeed

Empower staff and volunteers to succeed with the dynamic set of tools included in our Office 365 Nonprofit plans. Provide team members with free email and online document editing and storage. And with video conferencing, instant messaging, and your own Yammer site, you can bring teams together from around the world.
Close-up of a person’s hands using Office 365 on a mobile phone.

Accomplish more in the cloud

Deliver a best-in-class cloud productivity experience to help staff and volunteers work together in exciting new ways. Access your board reports and grant applications virtually anywhere, anytime, with online storage and remote file sharing. Office 365 gives you the flexibility to work in online versions of the familiar Office applications or purchase a plan that includes the latest versions to install across PCs, Macs, and mobile devices.
Close-up of a person’s hands using Office 365 on a mobile phone.
Two men standing near a desktop in an office, using a tablet to collaborate.

Security, compliance, and privacy

Office 365 is the first major cloud-based productivity service to use security frameworks based on ISO 27001 standards verified by an independent auditor. Office 365 contractually commits to a robust Data Processing Agreement, the EU model clauses, and a HIPAA Business Associate Agreement to all customers. No need to worry about security on mobile devices either. You can use the built-in tools to manage access to data across phones and tablets.

Frequently asked questions

What is Office 365 Nonprofit?
Designed to help nonprofits and NGOs do more good, this global offering provides eligible customers with access to Office 365, Microsoft’s best-in-class cloud-based productivity and collaboration tools. Nonprofits can learn more, check their eligibility, and apply for a donation by visiting
Is Yammer included in Office 365 Nonprofit?
Yammer is included in both the Nonprofit E1 and E3 offers, and the Nonprofit Business Essentials and Business Premium offers. All of the features and software services included in the Enterprise and Business offers are also in the Nonprofit offers, with the exception of dual access rights.
How do I get the Office 365 Nonprofit offer?
  • 1. Go to theOffice 365 Nonprofit plans and pricing page.
  • 2. Click the Office 365 Nonprofit E3 FREE trial green button or the Office 365 Nonprofit Business Premium FREE trial green button.
  • 3. Set up your account and verify that you are affiliated with your nonprofit organization.
  • 4. Trial sign-up collects the information needed to kick off the validation of your organization as an eligible nonprofit. See the Eligibility and validation section of the Office 365 Nonprofit FAQ.
  • 5. During the trial, go to the License Management tab in admin portal to assign up to 25 users.
  • 6. You will receive an email confirming or denying your eligibility as a qualifying nonprofit. If you are nearing the end of your 30 day trial and have not received your eligibility verification notice from Office 365, please contact customer support.
  • 7. If eligibility is confirmed, Office 365 Nonprofit offers will become available in the Office 365 admin portal.
  • 8. Go to the License Management tab in the admin portal to reassign your trial users to any of the Office 365 Nonprofit offers, including the donated E1 and Business Essential offers. You may assign additional users to the Nonprofit offers as well.
Should I sign up for the Enterprise E3 trial or the Business Premium trial?
Office 365 Nonprofit Business Essentials and Office 365 Nonprofit Business Premium are designed to offer greater value to organizations of up to 300 users by providing a simpler admin and product experience. If your organization will have 300 or fewer users and does not require the advanced functionality in the Enterprise offers, sign up for the Office 365 Nonprofit Business Premium trial. You can transition to the Enterprise offers as your needs grow in the future.
Office 365 Nonprofit E1 and Office 365 Nonprofit E3 are available for an unlimited number of users and include additional benefits specific to medium or large organizations, such as Active Directory integration, and Compliance. Sign up for the Office 365 Nonprofit E3 trial if your organization will have more than 300 users or will require this advanced functionality. You cannot transition from the Enterprise offers to the Business offers.
What if I want Nonprofit E1 or Nonprofit Business Essentials? Do I still need to start a trial for Nonprofit E3 or Nonprofit Business Premium?
Yes, customers interested in any of the nonprofit offers available must sign up for a Nonprofit E3 trial or Nonprofit Business Premium trial on the Office 365 Nonprofit plans and pricing page to kick off the validation process. Once validated, a customer will have the option to transition from the Nonprofit E3 trial to the Nonprofit E1 offer, or from the Nonprofit Business Premium trial to the Nonprofit Business Essentials offer, if desired.
Where do I go for support?
Nonprofit customers should use the standard support channel for Office 365. Details on Office 365 support options are available here.
What types of nonprofits and NGOs are eligible for a donation?
Eligible Organizations: Nonprofits and non-governmental organizations must be recognized as charitable organizations in their respective countries in order to be eligible for Microsoft Nonprofit Programs. Eligible organizations must also operate on a not-for-profit basis and have a mission to benefit the local community that could include but is not limited to:
  • Providing relief to the poor.
  • Advancing education.
  • Improving social welfare.
  • Preserving culture.
  • Preserving or restoring the environment.
  • Promoting human rights.
  • Establishing civil society.
For a detailed explanation of eligibility criteria and links to country specific eligibility criteria, visit the Corporate Citizenship Eligibility page.
How long does it take to find out if my request has been approved for a donation of Office 365 Nonprofit?
Microsoft works with its software donation partner TechSoup Global to determine if a nonprofit fits its broad eligibility requirements. In many cases, the response time is instantaneous once a nonprofit applies for a donation. In other cases where a nonprofit’s status needs to be verified, it shouldn’t take more than three to seven days, provided the nonprofit is responsive to any requests for information, but it can take up to 20 days. Required documentation may include the certification or registration provided the nonprofit’s governing body. For example, in the U.S. we require a copy of the IRS 501(c)(3) determination letter.

• If you are nearing the end of your 30-day trial and have not received your eligibility verification notice from Office 365, please contact customer support

Which persons affiliated with the nonprofit organization may receive Office 365 Nonprofit user licenses?
Office 365 Nonprofit is intended primarily for employees of eligible nonprofit organizations. Nonprofit members or beneficiaries are NOT eligible for Office 365 for nonprofit licensing. Nonprofits may license volunteers that have significant fiduciary or managerial responsibilities for the organization, such as members of the Board of Directors. A volunteer of an eligible nonprofit organization can receive a license for Office 365 ONLY if they meet ALL THREE of the following tests:
  • 1. The volunteer is accountable for specific activities and results within the nonprofit organization that are defined by a written volunteer position description;
  • 2. The volunteer’s role with the nonprofit is a year-round ongoing role or is seasonal or part-time role that reoccurs annually; AND
  • 3. The volunteer will not use Office 365 for personal uses that result in income to the person who is volunteering.
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