Aug. 04, 2014 Gartner, Inc.
Gartner positions Microsoft in the Leaders quadrant in its Magic Quadrant for Unified Communications. Gartner writes “UC offers the ability to significantly improve how individuals, groups and companies interact and perform.” The report identifies five UC characteristics that will impact the success of a product and the satisfaction of users, including the user experience, mobility, interoperability, cloud and hybrid and broad solution appeal.Magic Quadrant for Corporate Telephony
Oct. 21, 2014 Gartner, Inc.
For the first time, Gartner has positioned Microsoft in the Leaders quadrant in its Magic Quadrant for Corporate Telephony. Gartner writes, “Telephony platforms are migrating to software-based solutions that are tightly integrated within a UC suite.” The report also notes, “Enterprises looking to upgrade legacy systems can use this research to decide whether to stay with an incumbent vendor or consider alternative suppliers.”Impact of Microsoft Lync on the Enterprise Voice Market – 2014
June 17, 2014 InfoTrack (T3i)
Based on a survey of U.S. enterprise customers (500+ employees), the report finds 95% of the surveyed are currently conducting, plan to conduct or have completed trials of Lync and 89% of those included or will include enterprise voice in the trials. In addition, 79% said they are either currently deploying or planning to deploy Lync with enterprise voice beyond trials. The number one reason for deploying Lync with enterprise voice was a lower total cost of ownership (including hardware, software, service & support) than legacy PBX-based solutions.
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