"We now have many people who could not live without Lync. We've improved our communications and succeeded in reducing travel budgets by 10-15% percent and mobile phone budgets for our remote workers by over 50% percent. It has been a great success."
"We have also reduced our travel through the use of desktop sharing and conferencing. Assuming that Lync helps avoid only 10 percent of our annual travel cost of more than 100 million Euros, Lync has already saved the bank millions of Euros every year."
"Lync is tied into everything I do—customer service, front desk management, updating billing information, and renewing memberships. With the presence information I get from Lync, I can reach out to a colleague and resolve customer issues much faster."