The digital strategy unveiled by SA Power Networks in 2018 signals a whole new way of working for this key player in South Australia’s energy industry. As the state’s sole electricity distributor, SA Power Networks builds, maintains, and upgrades the poles, wires, and substations that deliver power to 860,000 customers in urban, regional and remote areas across the southern central part of Australia. Today, the company has made considerable headway in its digital strategy initiative, ensuring the business develops new capabilities for employees, solutions for managing the network, and methods to better serve customers—ultimately enabling SA Power Networks to address disruptive trends in the industry.
SA Power Networks energizes its workforce, improves safety with a digital strategy and Microsoft 365
SA Power Networks is the electricity distributor in the state of South Australia. It has developed a digital strategy program that incorporates the Microsoft 365 productivity cloud for a workplace transformation that mitigates siloed operations across a vast geographical area. Today, employees that work in the field use Microsoft Teams to share safety information in real time, helping to prevent and reduce incidents, coordinate emergency response teams, and improve service to keep the power on.
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