Preparing for Office 365 deployment? See how we did it. Microsoft IT Showcase can help. Learn more

Manage

Whether you’re new to administering Office 365 or leading an experienced IT organization, the Office 365 Admin Readiness Team is here to help you build upon your existing IT management approach and align to service management in the cloud. Check out the service management learning center as an interactive way to understand your role in service management for Office 365, including change management and service incidents.

Did you know? icon

Did you know? Install the Office 365 Admin mobile app for iOS®, Android™, and Windows Phone to manage the most common administrator tasks while away from your desktop. Includes creating new users, resetting passwords, monitoring service health, and checking the Message Center. Learn more

Install the new Support and Recovery Assistance tool, an easy-to-use app that asks you some simple questions, tests for some of the most common Office 365 support issues and attempts to implement resolutions on your behalf. Learn more

Office 365 admin center

Manage your organization

Get guidance for Office 365 administration at the Office 365 for administrators site including service descriptions and onboarding benefits.

Use Office 365 admin center to set up services, download recent versions, add new users, reset passwords, assign licenses, view and edit subscriptions, monitor service health, access help, and perform all related administrative tasks.

Office 365 Roadmap

View update release schedule

The Office 365 Roadmap lists updates that are currently planned for applicable subscribers. Updates are listed according to stages, from being in development to rolling out to customers to being generally available for applicable customers worldwide.

 
 

Programs and services

Two men looking at the screen of a laptop, get best practices, tools, resources, and experts with the Microsoft FastTrack customer success service

Direct remote assistance for 50+ seats

Microsoft FastTrack is our customer success service designed to help you realize business value faster with the Microsoft cloud. Access best practices, tools, resources, and experts committed to making your experience with the Microsoft cloud a success.

We'll get you there
Office 365 Network diagram, join the discussion on the Office 365 Network to learn about managing Office 365

Talk to peers about management

Join the Office 365 Network discussion to learn management tips and best practices from technical professionals worldwide and the Microsoft teams that built the products.

Join the discussion
Microsoft Mechanics logo, go to the list of Management videos from the Microsoft Mechanics video series

Management demos

Microsoft Mechanics has produced a series of do-it-yourself, how-to videos for anyone performing an IT manager or administrator role for Office 365 or Office 2016.

View the Management playlist
PowerShell for Office 365

PowerShell for Office 365

Are you an Office 365 IT administrator who is new to PowerShell? Are you looking for an Office 365 admin tool to automate repetitive administrative tasks? Or perhaps you are looking to access additional capabilities that aren't available in the Office 365 Admin Center? Then PowerShell for Office 365 is for you.

Get the PowerShell for Office 365 assets
Office 365 Message Center page, learn about using the Message Center to stay informed about Office 365 services

Office 365 Message Center

Office 365 Message Center to help you better stay informed and manage change in a services world. While most updates do not require any admin action to keep your service functioning normally, if there is a change that requires your attention, we will notify you at least 30 days in advance through a notification to your Message Center.

Learn more
Service Health Dashboard table, learn about using the Service Health Dashboard to stay informed during Office 365 service incidents

Service Health Dashboard

Your first and best resource for staying informed in the event of an Office 365 service incident is the Service Health Dashboard. Signing into the Office 365 admin center provides you a personalized, detailed and up-to-date view into the availability of the Office 365 services you have subscribed.

Learn more

Detailed resources and related programs

Fish and hook representing phishing attacks, read how to review and mitigate the impact of phishing in Office 365

Mitigate the impact of phishing

Many of the security support escalations we receive start with somebody falling victim to a phishing attack. Learn how you (Office 365 Admins) can review and mitigate phishing attacks targeting your Office 365 tenant.

Read the blog
Admin center logo, read an article about the Office 365 admin center

About the Office 365 admin center

The Office 365 admin center can be used to set up your organization in the cloud, add users, manage domains, licenses, and much more. In this article, learn how to get to the admin center and learn about the available features and settings.

Go to the article
Office 365 admin center page, learn about the new Office 365 admin center preview

Office 365 Admin Center Preview

Our mission is to empower you to achieve more. For Office 365 IT administrators, this means improving the experience of the Office 365 Admin Center so that it is more delightful to use, by making it more intuitive, informative, scalable and insightful.

See the preview
Monthly security and feature updates diagram, watch an in-page video about changes to how Office receives updates

Servicing options for Office 365

You'll want to know about changes to the Office servicing model aligned to Windows 10. In this demo, Jeremy Chapman explains changes to how Office receives updates with the release of Office 2016.

Watch the video
Standard and first release diagrams, set up standard or first release options in Office 365 with information on the Microsoft support site

Office 365 release options

With Office 365, you receive new product updates and features as they become available instead of doing costly updates every few years. You can manage how your organization receives these updates.

Set up release options
Software Update Workflow diagram, watch an in-page video about updating Office 365 with configuration manager controls

Update Office 365 ProPlus with native ConfigMgr Controls

Office 365 clients (including Office 365 ProPlus and Visio Pro) can receive updates using a servicing capability. Leverage ConfigMgr's workflow engine to natively distribute software updates. Learn how to enable it, see how it works and review your options.

Watch the video
Current Channel page on Microsoft TechNet, learn about Office 365 client update channel releases on TechNet

Office 365 client update branch releases

Get information about all of the branch releases for Office 365 client applications. Check this page regularly for the latest information. This overview includes links to update branches for Office 365 ProPlus Office 365 Business, and Office 2016.

Learn more
Office IT pro deployment scripts page, learn about the Global Policy migration management script for Office group policy settings

Global Policy migration

This Global Policy (GP) migration management script automates the process of copying configured Office 2013 Group Policy Settings to the Office 2016 Group Policy Settings.

Learn more
Large download arrow, download the Office 2016 Administrative template files and customization tool from the Microsoft Download Center

Office 2016 Administrative Template files (ADMX/ADML)

Download the Group Policy Administrative Template (ADMX/ADML) and Office Customization Tool (OPAX/OPAL) files for Microsoft Office Professional Plus 2016 and Office 365 ProPlus 2016 apps.

Download the files
Office 2016 Administrative Template files from Download Center

User activations

How to Manage Office 365 ProPlus User Activations demonstrates the new Office 365 ProPlus user activations management capability in Office 365, which allows Office 365 administrators to deactivate individual installations of Office on user PCs and Macs.

Watch the video
A cloud services usage graph, watch an in-page video about Office 365 sign-in options and updates

Overview of new Azure AD options

This video demonstrates options for unified and secure login to thousands of cloud apps and services, plus setting up and using multi-factor authentication.

Watch the video
City skyline with cloud above representing cloud connections, register for the Microsoft Cloud Roadshow training event

Learn from experts at a location near you

Microsoft Cloud Roadshow is a free, two-day technical training event for IT professionals and developers with best practices and insight directly from the experts who build and run the cloud services across Office 365, Microsoft Azure, and Windows 10.

Register for an upcoming event
Office 365 Adoption Guide page, get adoption guidance for Office 365 with a four-step approach

Adoption

A successful Office 365 rollout focuses on driving adoption and helping everyone understand the benefits of working in a new way. That's why we've created a four-step approach to help you successfully drive Office 365 adoption.

Get adoption guidance
Office Quick Start Guide examples, get Quick Start Guides for Office 365 applications from Office support

Office 2016 Quick Start Guides

We’ve created new versions of Word, Excel, PowerPoint, Outlook, and OneNote for your Windows PC. For an introduction to these apps, download our free Office 2016 Quick Start Guides.

Download the guides

Frequently asked questions

Show all

Yes. If you need to upgrade, you can transition your account to a different plan. For example, you can upgrade from an Office 365 Business plan to an Office 365 Enterprise plan.

In most cases, you can use the Switch plans wizard in your Admin center to upgrade your plan. If your subscription has more than 300 users or if you used a prepaid card to purchase your plan, the Switch plans wizard is not available. Plans that are not eligible for the Switch plans wizard can be upgraded manually. Learn more about upgrading Office 365 plans.

NOTE: When you upgrade your account, your domain name is transferred to your new account, whether you brought your own domain name to the Office 365 account or you set up a domain name with Office 365.

Yes, you can mix and match Office 365 plans. Please note that there are some license limitations at the plan level. The Office 365 Business, Business Essentials, and Business Premium plans each have a limit of 300 users, while the Enterprise plans are for an unlimited number of users. For example, you can purchase 300 Business Premium seats, 300 Business Essentials seats, and 500 Enterprise E3 seats on a single tenant.

You can cancel your subscription at any time. However, depending on the product and the type of subscription you have, there may be a penalty for canceling before the end of your contract. For subscriptions with a monthly commitment payment, there is no penalty for canceling your contract at any time. Annual commitment subscriptions that are paid month to month may incur some penalties if canceled early. Annual commitment subscriptions that are paid up front do not receive a refund if canceled prior to the full contract period. Read the complete Microsoft Online Subscription Agreement.

Your data is yours. If you decide to cancel your Office 365 subscription, you can download your data—for example, your email and documents on team sites—and save it to another location. You should save your data before you cancel. After you cancel your subscription, data associated with your Office 365 account will be available to your administrator(s) in a limited function account for 90 days.

Go here to change your password.

Microsoft experts are trained IT and development companies that can help you move to Office 365 or develop custom solutions for your business. You can find a listing of all of our Microsoft experts in Microsoft Pinpoint.

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