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Use Office

Microsoft provides adoption and training resources to assist with the effective use of Office within companies of all sizes. Training is available for IT professionals, Office 365 administrators, and users.

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Office training for IT professionals

Microsoft Virtual Academy

These Office 365 training courses will help you with Office 365 administration, Office 365 tuning, Office 365 setup, and Office 365 customization to enable your user groups. Browse our selection of Office 365 training options designed specifically to help IT professionals further their knowledge and help you manage Office 365 in your business.

Office training for everyone

Office Training Center

Office Training Center includes Office 2016 training and guidance, learning by app or service, and learning by business scenario. Learn how to install, set up, and use Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, and other apps.

 
 

Four steps toward successful adoption

A successful Office 365 rollout focuses on driving adoption and helping everyone understand the benefits of working in a new way. That’s why we’ve created a four-step approach to help you successfully drive Office 365 adoption.

Download the Adoption Guide

Download the Office 365 Catalog

Define a vision and identify business scenarios

One of the most important factors in driving Office 365 adoption is to define a clear, concise, and comprehensive vision and outline your desired business scenarios. A well-defined business vision and list of targeted business objectives will serve as your guiding light throughout your launch and rollout planning, and also help secure buy-in across your organization.

Utilize the key resources below to help you craft a vision statement, see examples of common goals and challenges facing organizations, create your own list of business scenarios, and secure executive support for your launch planning.

Define Vision Template [English] (2 Mb)

Getting to Know Office 365 [English] (2 Mb)

Identify Key Stakeholders [English] (2 Mb)

Identify Scenarios Template [English] (2 Mb)

Prioritize solutions and create an adoption plan

Once you've established your vision and have assessed your business challenges and opportunities, the next step is all about mapping the Office 365 capabilities to your targeted business goals and prioritizing the workloads that will help you get there.

Use our resources to learn the best practices for defining and prioritizing Office 365 solutions, building a phased rollout approach, and identifying the key stakeholders that you need to get involved. You will also learn how to build a team of champions to support you throughout your launch and rollout planning.

Adoption Plan Guide [English] (6 Mb)

Champions Program Guide [English] (2 Mb)

Define and Prioritize Solutions Template [English] (2 Mb)

Commit resources and execute an adoption plan

Raising awareness is an essential step to driving Office 365 adoption as it informs, involves, and inspires your users about the business value that Office 365 can bring to their day-to-day. As you go about launching your messaging and events, remember to highlight the vision and business scenarios that you identified in the previous adoption stages so you can easily convey the "What's in it for me?”

Utilize our launch resources to learn how to effectively raise awareness about Office 365 across your organization through communication campaigns, training sessions, and engagement events.

Communication Guide [English] (296 kb)

Office 365 Learning Center BOM [English] (62 kb)

Office 365 Training

Measure, share success, and iterate

As you move through your adoption journey, it's important to continuously consolidate feedback, assess levels of success, and iterate on your approach through identifying new business scenarios, use cases, and audiences. After your organization-wide launch, measure how well Office 365 has been received and how usage relates back to the success criteria you established early on.

The following resources will help you learn more about measuring and sharing your Office 365 success, and also help prepare you for the next steps in iterating on your approach to driving adoption.

Measuring Success Guide [English] (2 Mb)

Sample User Satisfaction Surveys [English] (146 kb)

Office 365 Roadmap

Office Blogs

Programs and services

Office 365 training logo depicting people connected to Office cloud apps, go to the Office 365 training site
Information Hub

Office 365 training

Get started with Office 365 for business with training created specifically for admins along with training for everyone.

Go to Office 365 training
Microsoft Mechanics logo, watch videos on Microsoft Mechanics for information about managing Office
IT Essentials

How-to videos

Office Mechanics has produced a series of do-it-yourself, how-to videos for anyone performing an IT role for Office 365 or Office 2016.

Watch the videos
Microsoft Cloud Roadshow illustration of a cityscape, register for an upcoming event in the Microsoft Cloud Roadshow
Community

Live training

The Microsoft Cloud Roadshow is a free, two-day technical training event for IT professionals and developers. It provides best practices and insight directly from the experts who build and run the cloud services across Office 365, Microsoft Azure, and Windows 10.

Register for an upcoming event
Office 365 Network logo, share tips and best practices in the Office 365 Network
Community

Learn from your peers

Join the Office 365 Network discussion to speak with technical professionals worldwide who are already using Office 365. Learn from their experience and see how Office 365 is being managed used within their companies.

Join the discussion

Detailed resources and related programs

Accessibility in Office 365 article, learn about accessibility features available in Office 365
Guides

Accessibility in Office 365

Office 365 provides features that are accessible and usable for people who have special needs or disabilities.

Review accessibility features
Page from Word Quick Start Guide, download the Word, Excel, PowerPoint, Outlook, and OneNote guides on the Office 2016 Quick Start Guides page
Guides

Office 2016 Quick Start Guides

We’ve created new versions of Word, Excel, PowerPoint, Outlook, and OneNote for your Windows PC. For an introduction to these apps, download our free Office 2016 Quick Start Guides.

Download the guides
Office 365 logo page, go to the Office 365 scenario-based training site
Guides

Office 365 business scenarios

Use these learning paths to see how Office 365 for business can work for you.

View and download training
Microsoft Office Specialist certification page, learn about certification exams for becoming a Microsoft Office Specialist
Training

Microsoft Office certifications

Demonstrate your expertise in using Excel, Outlook, Word, and other Microsoft Office applications.

Become a Microsoft Office Specialist (MOS)
Office admin help page, go to admin help for resources to help you manage Office 365 for business
Guides

Business Admin Help

Get help with admin tasks for Office 365 for business.

Visit Admin Help
Office blogs logo, read blog posts about Office 365 administration
IT Essentials

Blogs—for IT

Office blog posts span topics from new product releases and features to customer stories to training and development. Catch up on all the newest technical information at Office Blogs.

Read blog posts

Frequently Asked Questions

Show all

Office 365. "Office 365" refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services), such as Skype for Business web conferencing and Exchange Online hosted email for business, and additional online storage with OneDrive for Business and Skype minutes for home. Many Office 365 plans also include the desktop version of the latest Office applications, which users can install across multiple computers and devices. The full, installed applications include: Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access. (Publisher and Access are available on PC only.) And you can install them across multiple devices, including PCs, Macs, Android tablets, Android phones, iPad, and iPhone. When you have an active Office 365 subscription that includes the desktop version of Office, you always have the most up-to-date version of the applications.

The Office 365 plans that are online-only are a great choice for certain business needs, and they are compatible with desktop versions of Office 2013, Office 2010, Office 2007 (with slightly limited functionality), Office 2016 for Mac, Office 2011 for Mac, and Office 2008 for Mac. This does not include the Exchange Online Kiosk or Office 365 Enterprise K1 plans.

All Office 365 plans are paid for on a subscription basis, monthly or annually.

Microsoft Office. "Microsoft Office” is the name we still use for our familiar productivity software. Office suites are available as a one-time purchase and include applications such as Word, Excel, and PowerPoint, which can be installed on only one PC or Mac. The applications are not automatically updated; to get the latest version, you can purchase the product again when the new version becomes available. The latest versions currently available for one-time purchase are Office 2016 for Windows and Office 2016 for Mac. These suites do not come with any of the cloud-based services included in Office 365.

Office 365 Setup provides step-by-step guidance. In just a few quick steps you can sign up for Office 365, set up your organization's domain name and add user accounts, install Office, and move your existing email to Office 365.

Go here to change your password.