Skype for Business voice

Use Office 365 as your only phone system, with calling to colleagues, Skype users, and phone numbers around the world.

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A Windows tablet with a Skype for Business dial view.

Person-to-person calling

Skype for Business provides voice-over-IP (VoIP) calling over your network and the Internet to users in your company, Skype for Business users in other companies, and Skype consumer users around the world. Users can easily add video or content sharing to any call.

Dial by name, from Office

Reach people easily, when you need them, with a single touch or click from your contact list in Skype for Business, or the contact card in any Office application.

Skype connectivity

Connect, communicate, and collaborate with colleagues, consumers, other businesses, and friends and family—anyone who uses Skype—with both voice and HD video.

Anywhere access

Make and receive business calls in the office, at home, or on the road, using your business number on your smartphone, tablet, PC, or desk phone. With Office 365, your calls come to you.

Cloud PBX

Cloud PBX in Office 365 provides the features you need to eliminate traditional PBX systems and the associated costs.

Common calling features

Transfer, hold, and resume calls with a single touch. Let your assistant receive calls on your behalf. Answer calls for other people on your team when they’re unavailable.

Voice mail

Take advantage of built-in voice mail, integrated with Exchange, to quickly respond to missed calls.

Encryption by default

Protect your privacy and your intellectual property with built-in encryption, enabled by default. No VPN needed.

A laptop with Skype for Business assign numbers screen open.

PSTN Calling from Microsoft

PSTN Calling from Microsoft enables users to call traditional phone numbers using Skype for Business, and enables companies to purchase phone numbers and calling plans as part of their Office 365 subscription.

Rapid provisioning

Get, assign, and use new phone numbers in minutes, for people in multiple locations, using the Office 365 admin portal. No need to run new phones lines or install equipment.

Number porting

Use your existing phone numbers with Microsoft calling plans if desired, with local number porting built-in. Take advantage of automated online processing, or contact our team for assistance with large number porting requests.

Local, long distance, and international calling

Reach the people important to your business, with a choice of calling plans.

Cloud connectivity

Cloud Connectivity uses software on premises to connect existing telephone lines to Cloud PBX in Office 365. This allows customers to use Cloud PBX worldwide with calling services provided by the telco operator of their choice instead of using Microsoft PSTN calling.

Investment protection

Use existing telephone lines, phone numbers, and calling plans with Cloud PBX.

Deployment flexibility

All versions of Skype for Business Server software include cloud connectivity. Use an existing Skype for Business Server installation if available, or setup a new, small footprint deployment. Migrate some or all of your users to Cloud PBX while still taking advantage of your existing telephone lines and services.

"Working together to make product and business decisions faster is a key to success for The Kraft Heinz Company. We see PSTN Conferencing and Cloud PBX through Skype for Business as a great opportunity to help employees connect quickly wherever they are."

—Leandro Balbinot, North America CIO The Kraft Heinz Company

More Resources

New enterprise capabilities

Take a guided tour of new enterprise capabilities, including new meetings and voice capabilities from Skype for Business.

Start the guided tour

Market Demand for Cloud-Based Services Whitepaper

The “Market Demand for Cloud-Based Services” whitepaper looks at enterprises’ shifting attitudes about implementing cloud-based communications solutions.

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