Visio FAQ

Visio Frequently Asked Questions

Find answers to commonly asked questions about Visio.

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Microsoft Visio system requirements:

Minimum Requirement


1 GHz processor with SSE2 support



Hard disk

3 GB available disk space


1280 x 800 screen resolution


Graphics hardware acceleration requires a DirectX 10 graphics card.

Operating system

Windows 7 SP1 to Windows 10, 32-bit or 64-bit OS only


Internet access. Fees may apply.

Microsoft account

Some features may require additional hardware or services, for example:

  • Microsoft SharePoint Server 2010, SharePoint Server 2013, Microsoft SharePoint Online, or Microsoft OneDrive for Business is required for coauthoring.
  • Skype for Business or Lync is required for presence notification.

Visio Professional 2013, Visio Standard 2013, and Visio Online introduce a new XML-based file format that earlier versions of Visio may be unable to open. Visio Professional 2016 and Visio Standard 2016 keep the XML-based file format. You can save files that were created in the new Visio in the Visio 2003–2010 Drawing (VSD) format, which earlier versions of Visio can open. To do this, on the File menu, choose Save As. Once a location has been selected, change the Save as type to Visio 2003–2010 Drawing.

When you open a file created with an earlier version of Visio in the new Visio, some features will be disabled for compatibility. Converting the file to the new Visio file format will enable all features. To convert a Visio 2003–2010 drawing to the new file format, on the File menu, click Info, and then click Convert.

Microsoft Visio Online Plan 2, available as a subscription, includes the same capabilities as Visio Professional 2016. In addition, such cloud-only features as Data Visualizer, Database Reverse Engineering, Improved Support for the AutoCAD drawings have been recently introduced. Plan 2 also allows each user to install Visio on up to five PCs running Windows 10, Windows 8 or Windows 7. It automatically installs the latest updates (both feature and security) for the duration of the subscription. Visio Online Plan 1 with 2 GB OneDrive storage is also included.

Visio Online Plan 1 is best for addressing basic diagramming needs allowing a user to create and share simple diagrams in a favorite browser. Visio Online Plan 2 is the industry-leading diagramming and visualization solution, offering ready-made professional templates and 250,000 shapes meeting industry standards, including BPMN 2.0, UML 2.5, and IEEE, ability to overlay data on top of diagrams, and all the functionality of Visio Online Plan 1, including 2 GB of OneDrive diagram storage.

For information on how to license Visio, please visit our licensing page.

Both Visio subscription plans are offered as a monthly or annual subscription. See details for plans and pricing. Both plans can be added to Office 365 tenant and account.

To ask questions or provide feedback, please connect with us on the Visio forums, including the Visio Answers forum or the Visio MSDN forum.

Resource links

Learn more about Visio

Get a quick tutorial on how to get started with Visio

Create an organization chart from a data source, such as an Excel workbook or Active Directory

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