Visio FAQ

Find answers to commonly asked questions about Visio, including Visio Professional, Visio Pro for Office 365, and Visio Standard.
How can I learn about options for licensing Visio?
For information on how to license Visio, please visit our licensing page.
What are the system requirements for Visio?
Minimum Requirement
1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor with SSE2 (Streaming SIMD Extensions 2) instruction set
1 gigabyte (GB) of RAM for 32-bit (x86) processors or 2 GB of RAM for 64-bit (x64) processors
Hard disk
2.0 GB available
Operating system
Windows 7, Windows 8, Windows Server 2008 R2, or Windows Server 2012 with Microsoft .NET 3.5 or later.
Graphics hardware acceleration requires a DirectX 10 graphics card with 1024×576 minimum resolution.

Microsoft Visio Pro for Office 365 requires a Microsoft Office 365 account and tenant.

Touch features require a touch-enabled PC running Windows 7 or Windows 8. Certain functionality requires internet connectivity

Other requirements

  • Microsoft SharePoint Server 2010, SharePoint Server 2013, Microsoft SharePoint Online, or Microsoft OneDrive is required for coauthoring.
  • SharePoint Server 2010, SharePoint Server 2013, or SharePoint Online are required for viewing Visio Services diagrams through a web browser. Compatible browsers include Internet Explorer 10, Internet Explorer 9, Internet Explorer 8, Firefox 10.x or later, Safari 5 (Mac) or later, and Chrome 17.x or later.
  • Microsoft SharePoint Designer 2013 will help improve workflow creation and publishing if installed on the same computer as Visio 2013 Professional.
  • SharePoint Server 2013 or SharePoint Online is required to view new file format diagrams through a web browser.
  • Skype for Business or Lync is required for presence notification.
Why can't I open files created with Visio Professional 2013, Visio Standard 2013, or Visio Pro for Office 365 using earlier versions of Visio?
Visio Professional 2013, Visio Standard 2013, and Visio Pro for Office 365 introduce a new XML-based file format that earlier versions of Visio may be unable to open. You can save files that were created in the new Visio in the Visio 2003-2010 Drawing (VSD) format, which earlier versions of Visio can open. To do this, on the File menu, choose Save As. Once a location has been selected, change the Save as type to Visio 20032010 drawing.
I am working in Visio Professional 2013 or Visio Standard 2013 with a file created in Visio 2010 or earlier, and I'm not able to access some of the features in the new Visio. What could be wrong?
When you open a file created with an earlier version of Visio in the new Visio, some features will be disabled for compatibility. Converting the file to the new Visio file format will enable all features. To convert a Visio 2003-2010 drawing to the new file format, on the File menu, click Info, and then click Convert.
What are the differences between Visio Professional and Visio Pro for Office 365?
The core features of the two products are identical. Visio Professional has a perpetual license—once activated, the software will not expire. Visio Pro for Office 365 requires an active Office 365 subscription for editing capabilities.
How do I license Visio Pro for Office 365?
Visio Pro for Office 365 requires an Office 365 account and tenant. You can sign up for Office 365 here and then add Visio Pro for Office 365 licenses to your account.
How can I ask a question that is not covered here or send feedback about Visio?
To ask questions or provide feedback, please connect with us on the Visio forums, including the Visio Answers forum or the Visio MSDN forum.

Resource links

Learn about what’s new in Visio, with a quick video
Get a quick tutorial on how to get started with Visio
Learn how to coauthor and collaborate on diagrams
Create an organization chart from a data source, such as an Excel workbook or Active Directory

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