Now you can simplify your infrastructure with one platform for calling, conferencing, video, and sharing. Connect your teams with the experience they love in the Office applications they use every day.
Personalized and organizational insights
Easy-to-use live data monitoring and in-depth analysis tools let you discover new stories in your data with even more interactive reports, simpler dashboards, and compelling data visualizations.
Microsoft handles your security so you don’t have to. Now you have even more control with increased privacy, transparency, and refined user controls. It’s easy to see why this is the most secure Office ever.
Office 365 E5 includes:
Familiar Office tools
Includes the latest Office apps for your PC and Mac.
Always have the latest versions of:
Capture your ideas however you work best—using a keyboard, pen, or a touchscreen.
Easily format information in Excel with tools that recognize your pattern and autocomplete
Easily incorporate content from PDFs to create your own great-looking Word documents.
Office on PCs, tablets, and phones
Enjoy a fully installed Office experience across PCs, Macs, Windows tablets, iPad® and Android™ tablets, and most mobile devices. Each user can install Office on 5 PCs or Macs, 5 tablets (Windows, iPad, and Android), and 5
Host online meetings with audio and video using one-click screen sharing and HD video conferencing. Learn more
Broadcast meetings on the Internet for to up to 10,000 people, who can attend in a browser on nearly any device. Meetings include real-time polling and sentiment tracking, plus Yammer, to enable dialogue during the broadcast. Learn more
Enable attendees to join from any telephone by dialing a local access number, and dial out from a meeting to add others when needed. The dial-in capability is an addition to single-touch join options on PC, smartphone, and browser, and allows people to join an online meeting even in places with no Internet access. Consumption rates are available. Learn more
Modern voice with Phone System
Make, receive, and transfer business calls in the office, at home, or on the road, using phone, PC, and mobile without the need for a traditional phone system. Choose Calling Plan delivered by Microsoft where available, or use existing phone lines at your locations. Learn more
Instant messaging and Skype connectivity
Communicate using messaging, voice calls, and video calls, and let people know your availability with your online status. Learn more
Hub for teamwork
Empower your firstline workforce with Microsoft Teams to plan schedules, assign tasks and connect to other work-related apps and resources. Learn more
Email and calendars
Use business-class email through a rich and familiar Outlook experience you can access from your desktop or from a web browser. Get a 100 GB mailbox per user and send attachments up to 150 MB. Learn more
Use archiving and legal hold capabilities, plus unlimited storage, for compliance needs. And use data loss prevention (DLP) policies and policy tips that educate your users for additional compliance enforcement in email.
Document and email access control
Rights Management Services enable you to restrict access to documents and email to specific people and to prevent anyone else from viewing or editing them, even if they are sent outside the organization.
Apply flexible out-of-the-box encryption policies like Encrypt Only and Do Not Forward, and read protected messages in Outlook while messages sent to non-Office 365 users can be read using Google, Yahoo or a Microsoft identity. Plus, control your encryption keys in Azure Key Vault. Learn more
Advanced information protection
Data loss prevention and encryption across Exchange Online, Skype for Business, and SharePoint Online help keep your content safe in email, IM, meetings, and team sites.
Threat intelligence provides broad visibility into the threat landscape, which helps deliver actionable insights, and enables proactive cybersecurity to ultimately help reduce your costs.
Advanced Threat Protection helps defend users against sophisticated threats hidden in emails, attachments, and links. It also provides broad visibility into the threat landscape, which helps deliver actionable insights, and enables proactive cybersecurity to ultimately help reduce your costs.
With the live dashboards and interactive reports of Power BI Pro non-technical users can visualize and analyze data with greater speed, efficiency, and understanding.
File storage and sharing
Get unlimited OneDrive storage that can be accessed from anywhere, on any device. Easily share documents with others
inside and outside your organization and control who can see and edit each file.
Intranet and team sites
Inform and engage your organization and connect people to content, expertise, and processes with team sites. Tell your story with beautiful communication sites. Learn more
With the add-in for Outlook and interactive dashboards, Microsoft MyAnalytics helps you work smarter by surfacing productivity insights based on your recent collaboration behavior in Office 365.
Corporate social network
Yammer collaboration software and business applications allow your employees to connect with the right people, share information across teams, and organize around projects so they can go further, faster. Learn more
Create and edit Word, OneNote, PowerPoint, and Excel documents from a browser. Learn more
Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you’re working on, and get updates on progress. Learn more
Professional digital storytelling
With Sway, a new Office 365 app, you can easily create engaging, interactive web-based reports, presentations, newsletters, trainings and more—right from your phone, tablet, or browser. Sways are easy to share and look great on any screen. Learn more
Sync email, calendar, and contacts; access SharePoint sites; view and edit Office documents with Office Online using a browser on Windows Phone, iOS, and Android devices. Learn more
Enterprise management of apps
Simplify management of apps in your organization with Group Policy, Telemetry, and Shared Computer Activation.
Intelligent search and discovery
Unlock creativity in your organization with search across Office 365 based on personalized insights. Discover content and expertise with the power of the Microsoft Graph, using your connection and collaboration patterns. Access intelligent search across a range of experiences, including SharePoint, Delve and Office applications. Learn more
Enterprise video service
Create, manage, and share videos securely across your organization. Microsoft Stream makes it easy
for everyone to collaborate with video to stay connected to the content that matters most.Learn more
Voicemail integration (Unified Messaging)
Hosted voicemail support with auto-attendant capabilities. Voicemails are recorded to Exchange Online and users can access them from Outlook, from a web browser, or a compatible mobile phone.
Intelligent compliance solutions
With the Security and Compliance Center, you can intelligently achieve organizational compliance and protect your data with Office 365 using integrated solutions for eDiscovery, Data Governance, and Auditing. Learn more
Apps for Office and SharePoint
New third-party and customer-developed apps work with Office and SharePoint to bring web services right into your documents and sites.
Build automated workflows between apps and services to get notifications, synchronize files, collect data, and more with
Microsoft Flow – no coding required.Learn more
Web and mobile app development
Quickly build and publish custom business apps for web and mobile with PowerApps. Choose from templates or start from scratch
to extend your business data – no coding required.Learn more
Multi-Geo Capabilities in Office 365
Manage your global data residency needs and drive the digital transformation of your organization with per-user data location controls in Office 365. Multi-Geo is now available for Exchange Online and OneDrive. Learn more
Provide and control your own cryptographic keys to encrypt Office 365 data at rest in the cloud to help meet your compliance needs. Because you control these keys, you can revoke them to make your cloud data unreadable and to initiate data deletion. Learn more
All Office 365 Enterprise plans include:
Get peace of mind knowing your services are available with a guaranteed 99.9% uptime, financially backed service level agreement (SLA).
Cutting-edge security practices with five layers of security and proactive monitoring help keep customer data safe. Learn more
Your data is yours. We safeguard it and protect your privacy. Learn more
The admin portal provides IT detailed configuration options for your services, either from an online portal or through automated management with PowerShell commands. You can use the Admin app to manage your services on the go.
Up to date
No need to pay for version upgrades; updates are included in your subscription. New features are rolled out to Office 365 customers in an IT-configurable experience.
Active Directory integration
Manage user credentials and permissions. Single sign-on and synchronization with Active Directory.
24/7 phone support for all IT issues. For less urgent issues, you can make service requests directly through the admin portal. Learn more
Office 365 customer success service
Microsoft FastTrack for Office 365
Microsoft FastTrack for Office 365 is our customer success service designed to help you move
to Office 365 smoothly and with confidence, and realize business value faster.
Discover what's possible, plan for successful rollouts, and enable new users and capabilities
at your own pace. Access best practices, tools, resources, and experts committed to make your
experience with Office 365 a success.
FastTrack resources and services are included with Office 365 E5 for customers with at least 150 seats.
Yes. If you need to upgrade, you can transition your account to a different plan. For example, you can upgrade from an Office 365
Business plan to an Office 365 Enterprise plan.
In most cases, you can use the Switch plans wizard in your Admin center to upgrade your plan. If your subscription has more
than 300 users or if you used a prepaid card to purchase your plan, the Switch plans
wizard is not available. Plans that are not eligible for the Switch plans wizard
can be upgraded manually. Learn more about
upgrading Office 365 plans.
NOTE: When you upgrade your account, your domain name is transferred to your new account, whether you brought your own domain
name to the Office 365 account or you set up a domain name with Office 365.
Can I cancel my subscription at any time?
You can cancel your subscription at any time. For annual commitment subscriptions, such as Office 365 E5,
there is a penalty for canceling before the end of your contract. Read the complete
Microsoft Online Subscription Agreement.
What happens to my data if I cancel my subscription?
Your data is yours. If you decide to cancel your Office 365 subscription, you can download your data—for example, your
email and documents on team sites—and save it to another location. You should save your
data before you cancel. After you cancel your subscription, data associated with your
Office 365 account will be available to your administrator(s) in a limited function
account for 90 days.
Will my trial information be transferred to my Office 365 subscription?
Yes. If you purchase an Office 365 subscription with the same number of user accounts you created by the end of your
free trial, the information and configuration for these users' accounts will remain
intact. Once your free trial expires, you won't be able to continue using Office 365
for free. You will have an additional 30 days to purchase Office 365 before your
account information is erased. Once your trial account information has been erased, it
cannot be retrieved.
Is Internet access required for Office 365?
Internet access is required to install and activate all Office 365 plans and to manage your subscription account. Internet
connectivity is also required to access Office 365 cloud productivity services,
including email, conferencing, IT management, and other services. Many Office 365
plans also include the desktop version of Office, for example, Office 365 Business
Premium and Office 365 E3. One of the benefits of having the desktop
version of Office applications is that you can work offline and have the confidence that
the next time you connect to the Internet all your work will automatically sync, so you
never have to worry about your documents being up to date. Your desktop version of Office
is also automatically kept up to date and upgraded when you connect to the Internet,
so you always have the latest tools to help you work.
Compare Office 365 plans.
I will need extra help setting up Office 365. Who can help?
Microsoft experts are trained IT and development companies that can help you move to Office 365 or develop custom solutions
for your business. You can find a listing of all of our Microsoft experts in
What is Microsoft FastTrack?
Microsoft FastTrack for Office 365 is the customer success service that helps you move to Office 365, smoothly
and with confidence, and deliver business value faster.
The FastTrack Center is a team of hundreds of engineers around the globe, committed to providing IT professionals and partners
with a successful Office 365 experience.
Our FastTrack Engineers will provide you with remote and personalized assistance to help you prepare your technical environment
and ensure a smooth onboarding and migration experience.
The FastTrack Center will contact eligible customers within 30 days of purchasing Office 365. FastTrack resources and
services are included in Office 365 for customers with at least 150 seats of
Office 365 Business and Enterprise plans, as well as paid Government, Kiosk,
and Nonprofit plans.
You can pay with all major credit cards, and your subscription amount will appear on your credit card statement. You also
have the option to receive an invoice and, depending on your choice of services, you
will be billed monthly or annually. You receive an email message when your invoice is
ready to be viewed and, if a purchase order (PO) number is entered when you buy your
subscription, that number is included in your invoice.
What payment options are available? Can I pay monthly or annually?
Annual commitment payment is available for Office 365 Enterprise plans. With annual commitment, you sign up for a one-year
subscription, but you can choose to pay month to month or pay for the entire year at
the time you sign up.
Do you offer volume discounts to businesses?
Yes, discounts are available for Office 365 enterprise agreement customers (typically 250+ licenses) who want to purchase
through volume licensing. A Microsoft expert can help you explore the purchasing
options for large enterprises and help you determine which is best for you. Learn
volume licensing. Find a
Can I mix and match different Office 365 plans?
Yes, you can mix and match Office 365 plans. Please note that there are some license limitations at the plan level.
The Office 365 Business, Business Essentials, and Business Premium plans each have
a limit of 300 users, while the Enterprise plans are for an unlimited number of users.
For example, you can purchase 300 Business Premium seats, 300 Business Essentials seats,
and 500 Enterprise E3 seats on a single tenant.
What are the main differences between the E3 and E5 plans?
E5 delivers the most comprehensive, most secure Office 365 plan for business ever. E5 customers receive collaboration tools
such as Phone System and Audio Conferencing and personal and organizational analytics
with Microsoft MyAnalytics and Power BI, all while getting unprecedented control over
their data with Access Control and Advanced Threat Protection.
Compare Office 365 Enterprise plans.
I am currently an Enterprise E4 customer and want to upgrade to the E5 plan. How do I upgrade to E5?
You can upgrade to E5 now, or wait until it’s time to renew and make the switch during the renewal process.
If you bought your subscription through an account representative or partner, work with that representative or partner to
If you bought your subscription directly from Microsoft, you can complete the upgrade yourself in the Office 365 admin
center. If you want to complete the upgrade yourself now, see
Upgrade from Office 365 E4 to E5.
What is the difference between Phone System, Audio Conferencing, and Calling Plan?
Phone System in Skype for Business is cloud-based call management that enables you to make, receive, and transfer calls across
a wide range of devices.
Learn more about Phone System.
Audio Conferencing enables meeting attendees to join Skype meetings from any device via a telephone number and organizers
to dial out to pull attendees in.
Learn more about Audio Conferencing.
With Calling Plan now available from Office 365, your business can subscribe to domestic and international Calling Plans
with Skype for Business.
Learn more about Calling Plan.
How is the porting of phone numbers handled with Calling Plan?
Porting or transferring your existing phone numbers involves taking your existing phone numbers and moving them over to Skype
for Business Online. Once the numbers have been ported over, you can assign those phone
numbers to your users.
Learn more about porting numbers in Calling Plan.
How many minutes do you get with Calling Plan?
PSTN Domestic Calling: 3,000 calling minutes per user/per calendar month which includes inbound calls originating from any
country and outbound calls to domestic locations.
PSTN Domestic and International Calling: 3,000 calling minutes per user/per calendar month which includes inbound calls originating
from any country and outbound calls to domestic locations OR 600 international outbound
calling minutes (whichever cap is reached first), per user/per month.
Can I add Phone System, Audio Conferencing, and Calling Plan to other plans?
How many phone numbers are supported for Calling Plan?
There is no limit on porting in owned telephone numbers to Calling Plan. You can acquire 10% additional new telephone phone
numbers for which you have licenses. For example, if you have purchased 100 licenses,
you can acquire 110 new telephone numbers. Please note, this applies only to acquiring
new telephone numbers through Office 365 and Skype for Business; there is no limit to
the quantity of owned telephone numbers that can be ported, regardless of the number
of licenses you possess.
Do I need Phone System to add Calling Plan?
Yes. Phone System is included with Office 365 E5, but not with Enterprise E1 or E3.
If you have an Enterprise E5 license for your users, all you need to do is purchase and assign a Calling Plan. Phone System
is included in the Enterprise E5 license.
If you have an Enterprise E1 or Enterprise E3 license for your users, you need to purchase and assign a Phone System add-on
and then assign a Calling Plan to your users.