Microsoft Kaizala

A mobile app for large group communications and work management

Microsoft Kaizala makes it easy to connect and coordinate with your Firstline workers – wherever they are – using a simple-to-use chat interface. Efficiently manage work or collect data from individuals or large groups, even if they’re not in your organization. View built-in reports to get insights for faster decision making.
Kaizala is available with Office 365 and works on iPhone and Android phone. Kaizala is available in Argentina, Bangladesh, Brazil, Cambodia, Chile, Colombia, Egypt, Ethiopia, India, Indonesia, Israel, Jordan, Kenya, Lebanon, Malaysia, Mexico, Morocco, Nigeria, the Philippines, Rwanda, Saudi Arabia, Singapore, South Africa, Tanzania, Thailand, Turkey, Uganda, and Vietnam.
a Kaizala group message on a smart phone

Connect with your entire value chain

Communicate with large groups of people inside and outside your organization. Share text, photos, videos, or documents with just a few taps. Get real-time feedback from your employees and partners via polls and surveys. Quickly set up users with just their phone number. Mirror your organization’s hierarchy with groups-within-groups or use public groups to connect with customers.

To-Do—Your day in focus

Manage your team’s work more efficiently

Coordinate tasks for common work scenarios with built-in Actions that make it easy for managers to schedule meetings, assign and track jobs, or improve efficiency with location awareness features. Users can respond to Actions effortlessly. Build custom Actions based on your organization’s unique needs or quickly integrate Kaizala into your current workflows and systems, via Open APIs.

a few Kaizala Actions
a Kaizala report on a Windows tablet PC

Make smarter decisions

Gather richer insights from your data with built-in analytics that help you make informed decisions. Get auto-created aggregated reports – or create custom reports – at each level of your hierarchy to analyze effectiveness in each of your groups.


Ensure controlled access and security

Manage users or groups via the web-based Kaizala Management Portal. Azure Active Directory authentication ensures secure access to the portal, where your Administrator can control group membership and data access, easily remove users from all groups, and wipe data from their devices. Kaizala maintains user privacy and stores data in secure and compliant Azure datacenters.


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See how customers use Microsoft Kaizala to connect people and grow their business

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Ready to get started?

Pricing and licensing


Kaizala App

Download the Microsoft Bookings mobile app for iPhoneDownload the Microsoft Bookings mobile app for Android
  • 1:1 and hierarchical group chat
  • Media and document sharing
  • Built-in Actions for polls, surveys, and announcements
  • Work management
  • Offline and 2G support

All the benefits of Kaizala free app plus:

  • Organization group management
  • User management (remove users from groups and wipe group data from device)
  • Create public groups
  • Publish custom Actions
  • Advanced reporting and analytics
  • System integration and automation using Kaizala APIs
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