Spread across more than 50 locations worldwide, Arm develops the chips at the core of over 90 percent of the world’s premium smartphones. Established 28 years ago, Arm began its existence in a barn outside Cambridge, England, with 12 employees. Today, more than 7,000 talented individuals make their living working for the company, developing high powered, energy-efficient chips for use in a wide variety of industries.
In 2010, Arm implemented a heavily customized instance of Microsoft Project Server. At the time, the solution fit the company’s needs perfectly. But even before the recent surge in growth, the high level of customization struggled to keep up with changing business needs. With more and more data to manage, the server slowed, negatively affecting productivity.
Two years ago, Arm employed half the professionals it does today. After being procured by SoftBank, Arm reinvested its profits into its business and established a foothold in numerous new markets, including the automotive industry, the cloud, networking devices, and the Internet of Things (IoT). This rapid expansion brought with it new ways of working, but as Arm forged ahead, some of its infrastructure lagged behind.
Upgrading the system could have helped alleviate the strain, but the complexity of these upgrades reduced their impact enough that employees began to look for different ways of working, including solutions not monitored or controlled directly by Arm.
Outlining the company’s needs, Simon Scott-Priestley, Senior Director of the Project Management Office at Arm, decided that Microsoft Project Online was the best solution for the company’s growing needs. With Project Online, Arm could address each of the performance, scalability, resilience, supportability, adaptability, and usability limitations that had been impediments in the past.